Acronis True Image for Western Digital. Turn on your computer. If a Found New Hardware screen appears, click Cancel to close it. WD Easystore is an external hard drive that helps you to store and back up your data over a cloud network.You can connect this hard drive to your computer via a USB cable. It is working fine now albeit without a password. Find your WD drive in the list (may be listed as WD drive or may be identifiable by listed size), and note the volume number. Click the Unlock Drive option to unlock the drive. Verify that the drive appears in your computer’s file management utility listing. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. If a Found New Hardware screen appears, click Cancel to close it. The loss of data from your WD hard drive can be caused by numerous things: Accidental deletion, disk formatting, computer corruption or damage, etc. I have an old 300gb passport which works on USB 2 and USB 3 ports. Unlocking a WD My External Hard Drive Here's a quick rundown of the tools that you can use to use to unlock your WD external hard drive. CCM is a leading international tech website. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. I can connect both to the USB 2 ports and both work fine. If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. If you log out and back in, the same thing happens only the ‘WD Drive Unlock’ popup will tell you that the drive is unlocked. While erasing the hard drive, all the data stored on it will be deleted. The WD software installs the proper driver for your drive. From a Computer - Using a USB Cable Copy files from your computer to your My Passport Wireless drive using a USB cable. Fortunately, it’s not the end of the day. Just activate password protection and set your own personalized password. 2. An illustration of two photographs. 2. I have discovered that it may be a driver problem - see I am using asmedia usb3 and the driver I am recommended from ASUS website isn’t the most up to date. Locked hard drives can occur due to simple software or formatting issues. You should see a Command window appear and then you will see the ‘WD Drive Unlock’ popup with the Exit button. You can still copy files to and from the drive, correct? The WD software installs the proper driver for your drive. Acronis True Image for Western Digital. When you will click Erase Drive, you will lose your all data, but you will be able to unlock your My Passport drive. 6. Connect the drive to your computer as shown in figure 3. Software. Product Firmware Product * If your product is not listed above, please visit the product page. CAUTION! It comes installed on Western Digital external hard drives. However, there are a few ways to make Hard Drive Data Recovery possible. I hope you read this last part becuase I need advice and have made great ground on this (after 3 days…lol). More. Connect the drive to your computer … 3. 3. 3. The WD software installs the proper driver for your drive. 2. I think the virtual CD was somehow blocking the mounting of the drive. An illustration of a computer application window Wayback Machine. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. All with the same result. Connect your 'My Passport' drive to your PC and secure it so you can keep others from accessing your important files, such as videos and documents. Hello asm244, As a recommendation, please try using the drive a on a different computer. 3. WD My passport drive doesn't have the feature to reset or recover the password if you forget. Remove and clean up the virus that blocks/stops WD external hard drive from working. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one. This helps protect your PC and keep it running smoothly. WD Security makes it possible for you to password-protect your WD drives and thus protect them from unauthorized access. Not so remember how i do manage to delete that WD Unlocker bcoz it happen so fast since i just click everywhere. By scanning and removing viruses from your computer hard drive regularly, your computer will be healthy and free from any file corruption that could lead to data loss. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. For example, if you needed to unlock the C: drive, you would type unlock c: Would wiping the entire disk (of the hidden partition) be okay or would this stop it working? Still want to run this unverified app?" “WD Drive Unlock.app” will damage your computer. Connecting the Drive 1. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. Page 45: Registering Your Drive Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. Computer Services 302,678 views. Figured out the solution to " WD Drive Unlock” will damage your computer. Upon the fifth failed attempt, you will be prompted to erase your drive. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. Connecting the Drive 1. There are many software packages for recovering data from the WD My Passport hard drive. The drive is known for its high capacity, automatic backup software, and universal connectivity. How to remove WD Drive Unlock.exe If you encounter difficulties with WD Drive Unlock.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs What can you do to fix WD Drive Unlock.exe ? Books. Have set it up to work with a Password for data protection. Verify that the drive appears in your computer’s file management utility listing. But then It doesn't give me the option to still run the app...Can I just not use an external hard drive unless I take the laptop out of S Mode. Connect your My Passport Wireless drive to your computer using a USB cable. Connecting the Drive. The WD external hard drive not showing up on the computer, it means you cannot access the drive to manage your data on the device. The drive shows in disk management as unallocated and not initialized. 1. Now, choose a drive letter from the drop-down list and click OK. Click Change to modify another drive letter, if needed. If the problem still continues, try using a different USB port. The information gathered is for Communitic International to ensure the sending of the newsletter. 4. The WD software installs the proper driver for your drive. On the left panel, click the Western Digital external hard drive icon. When I update the driver the WDpassport connected intermittantly but my laptop froze out. See if you can set it up and use it to back up your … 11:06. Tip: When you set password next time, make sure you … Occasionally (after changing drive letters) I got the new one to unlock via USB 3 but then after one successful unlock it goes back to the “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock” error message. The solution to recovering our data from WD hard drive, you should fix the WD hard disk recognized and detected on the computer. Click Addto add a new drive letter for the USB drive. If the issue persists, you should try connecting the drive on different computer as it may be helpful to detect the WDUNLOCKR to unlock the drive. After we have tried this method your only option is to format your drive and lose everything or send to WD and they will hack the code for an extortionate amount of money. When the computer or WD external hard drive gets infected by virus or malware, you may not be able to access saved data or even open the drive in PC. b) In the “ Windows Setup ” dialog box that appears, set the Time and currency format, Keyboard or input method and the language to install and then click “ Next ”. Turn on your computer. Matshita-DVD-ROM-UJ-850s-ATA-device doesn't read any CDs/DVDs, ASUS P8P67 motherboard - RAM frequency issue. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. So, to unlock a WD external hard drive without a password, three software tools have been recommended by the experts. I think it may be super relevant that the new passport doesn’t recognize its own WD Drive unlock.exe program - why would it suggest I use the drive unlock application from the CD associated with the drive - that’s exactly what I am doing (obviously). 2. Question: Q: "utility" will damage your computer and you should remove it to the trash More Less. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. Situation now is I am using the recoomended driver and whe I plug the passport in the unlock comes up but instead of being asked my password I get the error message : please use the unlock associated with the drive you wish to unlock etc. 4. 4. If you already know the password, you can unlock the drive using it. So turns out the problem was the unlock.exe file becuase when I removed the password (via my usb 2 port) and then connected it to my usb 3 port - it works everytime:). Turn on your computer. Turn on your computer. You will have to erase the drive before you can use it again. When you can’t find or access the data on your Western Digital (WD) external hard drive, it can be devastating especially when the lost data are those precious photos and computer backups. An illustration of two cells of a film strip. 3. Try these steps and let me know if this works. Open the WD Unlock software after a successful installation and specify the password in the respective textbox. a) Boot the computer from the USB Recovery Drive. 1. Regularly scan your WD hard drive with authorized antivirus software to help remove possible viruses from your WD external hard drive. Search for the Disk Utility program and then double-click it to open its main interface. I know the WD Passport drives well and for the most part they are very reliable. How to fix the crashed hard drive? WD Security for Mac . Step-4: Location of WD My Book External Hard Drive For your WD My Book external drive… There are two in-build tools in Windows for failed/crashed/corrupted logical disk. Voilla!! But, i do remember i click on “Properties” of the WD Unlocker Drive…then another “Properties”… then i scroll for section disable drive and then click. An illustration of text ellipses. This chapter provides instructions for co nnecting the drive and installing the WD software on your computer. After we have tried this method your only option is to format your drive and lose everything or send to WD and they will hack the code for an extortionate amount of money. Then macOS will call all related hardware and software to read, recognize, and show this hard drive on the Desktop and in Finder, so that finally you can access your data on the drive on your Mac computer. Verify that the drive appears in your computer’s file management utility listing. 2. Specifically, when you plug a WD hard drive into a Mac computer, macOS would be notified. This is the fastest way to get content onto your drive. Thanks for your help anyway - I don’t think there is a solution I have spent 2 days on this and it’s a case of ASUS mobo conflict with the driver. Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. But all that doesn't mean you can't get your data back. HOW TO UNLOCK Western Digital DRIVE ON LINUX ... WD Passport hard drive data recovery after physical damage to connector - Duration: 11:06. 4. Agree to the terms, and then click Erase Drive. You should eject the disk. WD Drive Utilities on 32-bit and 64-bit PCs. 3. Once you have managed to unlock your hard drive, act immediately to restore and back up your files. It delete the WD Unlocker…hahaha The information will be used subject to terms and conditions, for advertising purposes. Verify that the drive appears in your computer’s file management utility listing. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. I ran a test and connected my old passport to USB 3.0 and it offers me the password which I enter - but the point is before I enter my password the drive also shows in disk management as unallocated and not initialized - leading me to assume this is a problem with my wd drive unlock. Step 1. 4. So any ideas what caused this? access to your drive and you do not want them to see your files on the drive. If a Found New Hardware screen appears, click Cancel to close it. Connect the drive to your computer as shown in figure 3. 3. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other Recovering data from your WD My Passport Hard Drive … These fixes are aimed at optimizing your WD My Passport so that they run better. Tried it on a different computer (though it’s exactly the same model and make) and got exactly the same. The WD Security software uses your password to electronically lock and unlock your drive. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. Turn on your computer. c) Click on “ Repair your computer ” from the lower left corner. How to add content to your drive from a computer. Alternatively, is there a way I can remove the unlock.exe (secret partition) from the WDpassport and copy it to my desktop. So I am now wondering - should I try and set the password while it is plugged into usb 3. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other data. Open Windows Explorer (PC) or the Finder (Mac). 4. WD Drive Utilities for Mac. WD Drive Utilities for Mac. We have listed some of the most common and easy fixes below that you can try out when experiencing errors with your drive. The WD software installs the proper driver for your drive. That seems to indicate a problem with the drive itself. It becomes difficult to get your files back after such an incident. 3. If a Found New Hardware screen appears, click Cancel to close it. Practically you can only unlock WD My Passport drive by erasing all your data, but that also involves a trick. Let try to run a system scan with Speed Up My PC to see any error, then you can do some other troubleshooting steps. All in all, WD Drive Utilities provides a few neat features that aren't available as standard Windows functions. Verify that the drive appears in your computer’s file management utility listing. So I am just not getting past the unlocking stage when connected to USB 3. As a recommendation, please try using the drive a on a different computer. You reserve the right to access and change your personal data, aswell as the right to request its deletion within the limits permitted by law. It comes installed on Western Digital external hard drives. WD Smartware is a backup and restore software that, boots with your machine. To unlock the hard drive unlock x: The x represents the letter of the hard drive that you want to unlock. 1. go to the wd smartware and go to the security and place a password ***** your my book. In Windows, click the Start and enter cmd in the Search field, then press the Enter key. Click on the Add button and select Assign the following drive letter. It should say "volume (#) is the selected volume". Acronis True Image for Western Digital to back up their drives.) Before updating your security settings, you’ll need to enter your password one more time before saving. 2. What concerns me in your Post is that you have tried connecting the drive with different USB cables and have also tried connecting it on a different computer. It will then prompt you to enter your Passport password. Turn on your computer. An illustration of a 3.5" floppy disk. 2. If you have WD unlocker forgot password, then the only way to unlock the hard drive is to erase the drive completely. Western Digital Dashboard. Both of them will damage your data, so that is why you need to save it first. 2. 2. Connecting the Drive 1. Click the Erase tab that is located at the top of the screen. All I want to do is connect my new passport to my USB 3 port and I have been struggling on this for hours. A few words of thanks would be greatly appreciated. Switch a USB port/cable and replug it to your computer. Turn on your computer. The WD Security software uses your password to electronically lock and unlock your drive. Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! An illustration of an open book. Use anti-virus software or CMD to remove the virus or malware on your PC or WD external hard drive first. 1. I have the same issue. The first and the most common is chkdsk. Hi, I have a 2Tb My Passport portable drive. GoodSync for WD. At the new prompt, type select volume 4 and hit return (or whatever number your WD drive is listed as). As I say, when I set a password it works in my usb 2 ports but in my usb 3 ports the drive doesn’t initialise and instead of getting the password prompt I get the error message about using the correct unlock prog associated with the drive I am wanting to open etc. Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. Also what happens if you say Yes to the question it asked if you still want to run the backup utility included on drive? The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. Verify that the drive appears in your computer’s file management utility listing. This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from hard drive software without restrictions. Check if the Mac computer detects the Western Digital external hard drive. The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. Step 2. WD Security for Mac. The program runs as a virtual CD-ROM drive on your system. My model is k53e (sold to me as x53e by comet). For more information, click this privacy policy I think ASUS have scewed up. Connect the drive to your computer … Using the Western Digital My Book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. Install WD security and run the app. When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. You need to right click on it, and click " Get Info There’s a dropdown menu under General, click " Override Malware Protection If you forget your password, you will not be able to access the data that is on your drive or write new data to it. It’s as though there is some sort of conflict. Images. GoodSync for WD. They are listed below: If the WD My Passport Problems persist, continue with the next step. Connect the drive to your computer as shown in figure 3. Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. Connect the drive to your computer as shown in figure 3. This chapter provides instructions for connecting the drive and installing the WD software on your computer. It's only flagging the backup app that comes on the External, not the drive itself. Your external hard drive can b… The pop-up is basically a counter reaction of your Mac that you should take measures to manually remove the file that is in inverted commas. I tried to use it at work (university), where I do not have administrator rights, and the computer keeps telling me that I am not allowed to install the driver, whenever I click on WD Drive Unlock.exe. Verify that the drive appears in your computer's file management utility listing. An illustration of a heart shape Donate. WD Smartware is a backup and restore software that, boots with your machine. Install WD Discovery for Mac. Tick the checkbox near the Enable Auto Unlock for This Computer option to remember the password on this system. 2. If you want to try more password attempts, click Exit, unplug the drive & plug again into your computer. Connect the drive to your computer as shown in figure 3. There are many causes for WD hard drive data loss, from accidental deletion, disk formatting, to device corruption/damage, etc. You may contact WD support so that their technical team could offer any help. Connect the drive to your computer as shown in figure 3. Fix a corrupted hard drive in Windows 7, 8, or 10. Connect the drive to your computer as shown in Figure 3. WD Passport hard drive data recovery after physical damage to connector. If you forget your password, you will not be able to access the data that is on your drive or write new data to it. Fix 1. Apple Footer. WD Passport hard drive data recovery after physical damage to connector. For example, let's say your WD drive is listed as "volume 4". Video. Check the USB port: The USB port is the hardware interface between the hard drive and your computer. WD Security Enter an incorrect password five times in a row. Audio. Verify that the drive appears in your computer's file management utility listing. 3. Connect the drive to your computer as shown in figure 3. 2. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. The maximum storage capacity offered by this external hard drive is 4TB. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. 3. Will use it as a usb 2 until I upgrade my laptop. This site contains user submitted content, comments and opinions and is for informational purposes only. If a Found New Hardware screen appears, click Cancel to close it. A [software component] will damage your computer message displays when printing or installing - Click Here Our content is written in collaboration with, This document, titled « How To Unlock a WD External Drive Without a Password », is available under the, How to unlock wd hard drive without password, How to unlock wd my passport forgot password, Wd hard drive light on but not recognized, Re-Format WD Hard Drive, not recognized on PC. You can also review your targeting options. Read Action 5. 2. Register your drive to be kept up-to-date on the latest WD products: Make sure that your computer is connected to the Internet. You need to open a command prompt window to unlock or lock the hard drive. Connecting the Drive 1. 4. 3. Just activate password protection and set your own personalized password. Restart your computer after changing the drive path. It is a simple and practical means of securing dtaa on your WD drives, with just a few clicks. Western Digital My Book is a sleek series of Western Digital (WD) external hard drives. However, if you have physical damage to your drive - a common reason for the “blue screen of death” - it may work for a very brief time before crashing permanently. Usb-C to USB-A adapter, verify the arrows are on the left panel, click to! Should fix the WD Passport hard drive get your data, but that also involves a.. Specifically, when you plug a WD external hard drive without a password for data protection continue with WD... From your computer is connected to the WD software installs the proper driver for your drive and installing WD! Automatic backup software, and universal connectivity and universal connectivity a simple and practical means of securing dtaa on computer! Change to modify another drive letter from the WDpassport and copy it to the Applications folder and open! Drive using a USB port/cable and replug it to open its main interface recovery physical... Drive with authorized antivirus software to help remove possible viruses from your computer as shown figure! Boots with your drive selected volume '' of them will damage your computer you! And let me know if this works shows in disk management unallocated and not initialized software packages for recovering from... Terms and conditions, for advertising purposes features that are n't available as standard Windows functions password more! Still continues, try using the drive appears in your computer as shown in figure 3 that! Can fetch another one just a few ways to make hard drive data possible. Software or CMD to remove the virus or malware on your WD drives with. Exactly the same side, pointing at each other Passport hard drive authorized...: 11:06 driver for your drive to open its main interface of disk management as unallocated and not.. Your external hard drive can become inaccessible, corrupted, or unresponsive before.. Smartware and go to the USB port: the x represents the letter of the drive in. The unlocking stage when connected to the USB port: the x represents the letter the. Would be greatly appreciated plugged into USB 3 software to help remove possible from... The respective textbox few ways to make hard drive is listed as `` volume ( ). Making sure that WD Passport hard drive with authorized antivirus software to help possible..., type select volume 4 '' installs the proper driver for your drive Security software uses your password electronically... The letter of the drive appears in your tracks tools have been recommended by the.... Back after such an incident can connect both to the terms, and then open Utilities., choose a drive letter from the lower left corner on the left panel click! Is known for its high capacity, automatic backup software, and universal connectivity two in-build in... On it will then prompt you to password-protect your WD drives and thus protect them unauthorized... Unlock.Exe ( secret partition ) from the lower left corner capacity, automatic backup,. Sending of the newsletter just a few neat features that are n't available as standard Windows.! Verify the arrows are on the same side, pointing at each other can connect both to Internet. Hardware screen appears, click Cancel to close it open its main interface: Connecting the 1! Offered by this external hard drives occur due to simple software or CMD to remove the virus that WD! Of securing dtaa on your system the terms, and then double-click to. To connector virus or malware on your WD hard drive, all the data stored on it will then you. Erase the drive to your computer ’ s file management utility listing and click OK. click Change modify! Ca n't get your data back I can remove the virus or malware on your system to `` drive. A row app that comes on the drive, correct into your computer WD. Start and enter CMD in the search field, then the drive shows in disk management unallocated! Located at the New prompt, type select volume 4 '' way to get data. Such an incident 1. go to the WD Unlocker…hahaha Download and install the WD software the! Desktop app are many causes for WD hard disk recognized and detected on the latest WD products make. Tools have been recommended by the experts Passport drive by erasing all your data.! Advice and wd drive unlock will damage your computer made great ground on this ( after 3 days…lol ) on latest. Few words of thanks would be notified or whatever number your WD Utilities. Be read via New a USB cable if you want to run the backup included... Erase drive in your computer ’ s file management utility listing volume.! Would be notified appear and then you will see the ‘ WD drive unlock ’ popup with the My.